Anyone can build a website - literally
anyone who knows how to use email and word-processing has the
basic skills to create a website. However, not everyone, and for
the most part, very few actually know how to make a profitable
website that will improve their business (improved lead generation,
improved sales, improved profits).
My job here is to help you plan an internet business
and come up with some goals that you can and will achieve in less
time if you stick to the plan.
But first, a little primer....
I've been designing websites for over 8 years and
have worked with well over 100 clients. The ones who took my advice
and guidance and allowed me to do what I do best, have succeeded.
The rest basically told me that they just wanted me to design
them a website and they would take care of all the business aspects,
the goal setting, the copywriting and so on.
In the beginning, I just did whatever they wanted
me to (because, I thought that was my job); even though I knew
they were missing some of the most important elements of internet
marketing and business planning. So I'd design a search engine
optimized website and would help them get traffic to a site that
had no calls to action & no structure for bringing in business
or profit. Sometimes it used to boil my blood because I knew I
was going to be a part of something that wouldn't lead to success.
As time passed, and I learned, applied, tested and
tweaked my own business projects, it grew more difficult to keep
my mouth shut and not tell these clients what they were missing.
It became my job to tell them where they could improve, where
they were leaving money on the table, where they were not investing
enough in.
Why would you want more traffic to your site if
it doesn't actually do anything? It's a wasted investment. It's
like putting an advertisement in the paper inviting people to
your store but when they get there the store has no sales people
to help them - even worse the store is closed and there is only
a sign on the door telling people about what may or may not be
inside (but there's no way for them to buy anything). They will
leave never to return again.
Only 8 - 10 Seconds
On the web, we only have about 8-10 seconds
of our visitors' attention where we can attract them, motivate
them and point them to exactly what they need. Did you catch that?
8-10 Seconds - that's it. Look at your own web-surfing habits
- how long do you give a website before you go back to Google
and click on another link?
Careful planning and goal setting will dramatically
improve your results. If you expect to make a living online, expect
to spend a significant amount of time preparing your internet
business. It's one of the best ways to motivate yourself and keep
you on the path to improved results.
Below are the elements of a condensed business plan.
A real business plan can take a long time to produce and has to
be very detailed and specific. It's usually created not just as
a blueprint for the company creating it but as a way to raise
investment capital from external investors. In our example, we're
not going to get that detailed or worry about external investments.
We're going to do it on our own and this will serve as a vivid
visualiztion to help you achieve your goals.
Elements of a Business Plan
Executive Summary - Presented first
but actually written last. It is essentially your whole business
plan condensed in a one page outline. It has to be clear, concise
and convincing.
Describe exactly what your business does, who your market is
and the market opportunity you've found. You need to briefly explain
what sets you apart from your competition and provide a Unique
Selling Proposition.
You'll discuss projected revenues and profits and real figures
you expect to produce with your business.
You've found something you're passionate about and you've found
a niche market - explain this in detail, even if you're the only
one who's going to read it. Explain your competitive position
and what makes you unique. Describe what you're offering that
others aren't and why customers will choose you above all others.
This is where you do some real thinking and creative development.
Answer those questions and if you're answers don't seem good enough
to you, they won't seem good enough to any customer.
Market Strategies - This is where
you'll want to describe, in detail, the target market you've found
who desperately needs your solution/s. Who are they? How old are
they? How much money do they make? How much do they spend on your
type of products/services?
You will also plan how you intend to market your
product or service to your niche. How will you attract them? Where
will they come from? Pay-per-click advertising? Free publicity?
Offline advertising? In-store promotions? Banner advertising and
so one.
Discuss how much you will need to spend to attract
a visitor and what that visitor's value is to you. If you're spending
$100 to get them to your site but your most expensive product
is only $10, you're going to break the bank in no time. Invest
your energy in planning the two to three top methods for attracting
your target audience.
Competitor Analysis - Do you know
what a SWOT Analysis is? Didn't think so. I learned
it in the MBA and it's an analysis you do on yourself and your
competitors. SWOT stands for
Strengths - Weaknesses - Opportunities -
Threats
Do this analysis on yourself first and it will be
easier to do it on your competitors. List your own/company's strengths
- what's your ultimate advantage? List your weaknesses - what
will keep you from success? List the opportunities that are available
right now and in the future. List the threats to you like stronger
competition, changing technology, rising fuel (shipping) prices
and so on.
Do an honest appraisal - there's no point trying
to fool yourself. Creating a business plan isn't meant to fool
you or your investors into believing you'll succeed. It's meant
to hone your thinking and help you plan for success and how to
thwart your competition and offset your weaknesses. If you can
think analytically and strategically, you will find ways to improve
on your business idea and learn how to be better than your competition.
Operational Strategy/ies - This
is where you discuss how you will bring your company into the
marketplace, develop a mission and milestones for achieveing your
goal. Your mission may be to be the top website in sales/profit
for let's say 'baby shoes'. Your milestones will be to make your
first sale, then make $10,000 in sales, help 5,000 parents across
the county, grow an opt-in email list to 4,000 subscribers and
so on.
This is where you must plan to profit and come up
with solid workable ideas for pulling in multiple streams of profit.
Multiple streams of income can come from direct sales of your
product, advertising, joint ventures, selling subscriptions, and
so on.
Doing this section carefuly and with full attention
to detail will help you in the long run. Keep note of your milestones
and when you want to achieve them. By sticking to a timeline,
you will undoubtedly help yourself achieve your goals.
Management/Team - This section
will help you clarify how and who will help you reach your goals.
Many of you operate a one-man show (even if you have employees,
you're the one responsible for making all the decisions regarding
your business) - so make an honest list of your best assets, knowledge
and skills. Do a SWOT on yourself and see where you are lacking
in skill and where it might be a good idea to hire someone to
help you.
List other people who will help you. Do you have
an accountant or a lawyer or business advisor? Do you have access
to experts in your field of interest who can help you?
Try to make it as robust as possible. When you look
at the competition you can easily see how many skill sets are
required to make a profitable business. If you're missing one
of those aspects, discuss how you will compensate for it or get
it.
Financials - In real business plans
that are meant to secure financing, the financials section at
the back is usually filled with many spreadsheets and documents
including balance sheets, earnings projections, capital requirements
and several other very detailed financial statements. From my
experience, this section is worthless and won't mean a thing if
the sections preceeding it aren't fully planned out and if they're
not executed properly.
My suggestion is to make a personal goal for your
income. Don't set it too high and definitely don't set it too
low. Say you want to make $250,000 in profit a year and work backwards
from there. Look at your business plan so far and try to be as
objective as possible. What streams of income will be most profitable?
How many sales do I have to make to reach my milestones and ultimate
goals? How much do I have to spend to make it happen?
With those figures in mind, be honest with yourself
and if you're missing some vital information, then do some research.
Check online for statistics about your field of interest. See
how much people spend on your product or service in a year. Determine
what portion of that you need to reach your goals. Is it realistic
or are you dreaming? I'm definitely a proponet for dreaming big
but hate to set myself up for disappointment so I use very conservative
figures (high expenses and low income) - that's the worst case
scenario. If it still works and allows me to reach my goal, I
proceed. If not, I go back to work on the business planning and
find better ways to make money or decrease expenses.
Conclusion
When you've finished your business plan, which for
some of you can take days and for some of you it will take weeks,
you'll be happy knowing you've actually taken a real big step
in preparing for your success.
Keep reading this website and absorb the information
within - it will help guide you in all the areas you need to help
you reach your goals. From time to time, look back at your business
plan & keep it close at hand. Remember your projections and
milestones and try to stick to the timeline as much as possible.
Hey, if you can do it faster, great. If it's going a bit slow,
ask yourself why? Is it your doing? Have you been lazy?
Actually creating the business plan and printing
it off will help you from a psychological standpoint as well.
It tends to solidify or make your goals real and seem very achievable.
Most people jump into a web business with no clue about the details
I just discussed. They see other people online making money and
they want a piece. Maybe they get started and maybe they don't.
I'm guaranteeing that after you've finished the first draft of
your business plan (because as you learn, you'll want to make
ammendments to it) you will be in a much better position to profit
and realize your dreams than anyone who doesn't write a business
plan.
If you need any help, or additional guidance, don't
hesitate to contact me. If you have a really good question, I'll
answer it in an email and will post it online for everyone to
learn from.
Now go and get started. Keep coming back to this
site for more guidance, programs, software and courses you can
use to give you the ultimate competitive advantage.
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